Still Got Skills Code of Conduct
This code sets out principles and behaviours that the Still Got Skills community reasonably expects of members participating in activities on this site.
Basic Principles
The community expects members to:
1. Conduct themselves honestly and in good faith at all times.
2. Comply with all laws, including sale of goods and intellectual property laws.
3. Comply with Still Got Skills’ terms and conditions.
Sellers agree to:
• Describe items, work, services fully and accurately and answer questions promptly.
• Respond to emails as soon as possible, ideally within two working days.
• Not place negative feedback without making best endeavours to resolve issues through email first.
• Not engage in retaliatory feedback or behaviour.
• Not subsequently spam any current or previous members.
• Ensure any goods are fit for the purposes including any purposes indicated in the listing.
• Act responsibly and promptly to fix any product faults within a reasonable time after the sale (other than those caused by unreasonable use) or offer a replacement or refund.
• Ensure delivery terms are clear and can be met e.g. include shipping costs, taxes, fees and estimated delivery times.
• Agree to comply with the requirements set out in the Consumer Guarantees Act
Buyers agree to:
• Respond to emails as soon as possible, ideally within two working days.
• Pay for goods, services purchased as soon as possible, and within a week of receiving payment details.
• Not place negative feedback without making best endeavours to resolve issues through email first.
• Not engage in retaliatory feedback or behaviour.
• Not subsequently spam any current or previous members.
Business Members (registered companies who list) agree to:
Comply with all relevant laws, including the Fair Trading Act 1986 and its regulations, and the Consumer Guarantees Act 1993, Employment Relations Act 2000 and it’s regulations.
• Ensure services or employment offered are of genuine, safe including safe environments.
• Ensure any goods are fit for the purposes including any purposes indicated in the listing.
• Act responsibly and promptly to fix any product faults within a reasonable time after the sale (other than those caused by unreasonable use) or offer a replacement or refund.
• Ensure delivery terms are clear and can be met eg. include shipping costs, taxes, fees and estimated delivery times.
Have a question about our Code of Conduct? Get in touch with us.